Service Standarts

Spirit Travel

Travel Policy

SPIRIT TRAVEL effectively optimizes every stage of cooperation, combining communication processes, reporting principles, professional settlements and expenditure monitoring in a coherent Travel Policy.

Thanks to our comprehensive offer, we enable our clients and business partners:

• Defining rules and procedures and trouble-free implementation of Travel Policy

• Making reservations yourself in an easy and quick way

Less Cost - More Flexibility

In order to guarantee services at the highest level, we actively participate in the negotiation of tripartite agreements with tourism providers with national and global coverage, including:

Hotel Chains

Major Airlines

Best Car Rental Companies

Insurance Companies

Preferences and Costumer Needs

Caring for the highest level of service and, above all, the convenience of our customers, in secure booking systems SPIRIT TRAVEL, we create
personalized profiles in which we store data about the numbers of loyalty programs of companies and travelers.

 They include, among others information on favorite meals, preferred places and contact numbers to be used in the event of unforeseen circumstances.

At the request of our customers, we purchase or book additional services, and if necessary, we include additional information on invoices issued, such as MPK number of contractors or delegation number.

Always Best Service

SPIRIT TRAVEL always offers solutions that ensure maximum personalization of contacts and convenient communication at every stage of cooperation.

We understand the needs of our clients, which is why we delegate business travelers or individual dedicated consultants on request.

We Are at Your Disposal Complaint Process Support

The dynamic development of SPIRIT TRAVEL also included the Call Center department , which, thanks to the experience, knowledge and commitment of specialists, guarantees our clients 24/7 help and support – 7 days a week, 365 days a year.

Representing the interests of our clients, we make sure that all stages of the complaint are carried out in accordance with established procedures, and all information is immediately sent to the right external companies, relevant departments and
competent people.